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GYILO USER · ACCOUNT CONTROL

Delete your customer account.

You can request deletion in the Gyilo app under Account → Delete account. If you cannot access the app, contact us here.

ON THIS PAGERequest deletionWhat happens nextData retention

Request deletion

Email privacy@gyilo.com from the address you use for your Gyilo customer account. State that you want your account and associated personal data deleted. Do not send your password or payment card details by email.

Start an account deletion request →

What happens next

We may verify that the request came from the account holder. We will review any active deliveries, process the deletion, and confirm completion by email. If a record must be retained, we will explain why.

Data retention

Gyilo deletes or anonymises account information and associated personal data that it is not required to keep. Some delivery, payment, fraud-prevention and legal records may need to be retained for the period required by applicable law. See our Privacy Policy for more detail.

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